Frequently Asked Questions

The ECO4 scheme is a government-backed initiative that helps eligible households make their homes more energy efficient. It offers funding for improvements such as insulation, heating upgrades, and more - reducing energy bills and carbon emissions.

Eligibility depends on several factors including household income, benefits received, property type, and current energy efficiency levels. You can fill out our eligibility form to find out if you qualify.

A Retrofit Assessment is a detailed survey of your home to identify what improvements are needed to increase energy efficiency. It includes an EPC, occupancy assessment, and a condition survey to inform a tailored retrofit plan.

No - we specialise in property assessments, retrofit coordination, and compliance. We help create the plan and ensure the work meets standards, but the installation itself is carried out by trusted contractors.

This depends on the size and type of property, but most assessments are completed within 1 to 2 hours. We always aim to be as efficient and respectful of your time as possible.

We’re based in Wrexham and cover the whole of North and Mid Wales, working with homeowners, landlords, and housing associations across the region.